Welcome to Vondove and Holistic Business Hub. By accessing this website or purchasing any products, services, courses, or artwork from us, you agree to the following terms and conditions.

These terms apply to all visitors, customers, and users of this website.

Business Information

Vondove and Holistic Business Hub operate as creative businesses providing:

• Original artwork and physical art products
• Custom tattoo services
• Branding and design packages
• Business education and online courses

All purchases are subject to the policies outlined below.

Use of Website

By using this website you agree that you will:

• Use the website for lawful purposes only
• Not copy, reproduce or distribute content without permission
• Not misuse the website or attempt to interfere with its operation

All intellectual property on this website, including designs, artwork, written content, branding materials and course content remains the property of Vondove or Holistic Business Hub unless otherwise stated.

Intellectual Property

All artwork, designs, logos, course materials, and digital resources are protected by copyright and intellectual property law.

Purchasing a product or service does not transfer ownership of intellectual property, unless specifically stated in writing.

Clients receiving branding packages are granted usage rights to their completed brand assets upon full payment.

Pricing

All prices listed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change at any time without notice.

Payments

Payments may be processed through trusted third-party payment providers including:

• Stripe
• PayPal
• Square
• Buy Now Pay Later providers where available

By completing a purchase you confirm that:

• The payment information you provide is accurate
• You are authorised to use the payment method
• You agree to our policies regarding refunds, cancellations and delivery.

Limitation of Liability

While we take great care in delivering high quality products and services, we do not guarantee specific personal, financial or business results from the use of our products, services, or courses.

To the extent permitted by law, Vondove and Holistic Business Hub are not liable for indirect loss, consequential loss, or damages arising from use of this website or participation in our offerings.

Governing Law

These terms are governed by the laws of Victoria, Australia.

Any disputes arising from the use of this website or services will be handled in the courts of Victoria.

Effective Date: [Insert Date]

Vondove and Holistic Business Hub respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Billing and payment details
• Business information provided through forms
• Website usage data (cookies and analytics)
How We Use Your Information

Your information may be used to:

• Process orders and bookings
• Deliver products and services
• Communicate regarding enquiries or purchases
• Provide customer support
• Improve website functionality and user experience
• Send marketing communications (you may unsubscribe anytime)

Payment Security

Payments are processed securely through trusted payment gateways such as Stripe, PayPal or Square.

We do not store full credit card information on our servers.

Information Sharing

We do not sell or rent personal information.

Information may be shared with trusted service providers who assist in operating our business including:

• Payment processors
• Email service providers
• Website hosting platforms

These providers are required to maintain confidentiality and data protection.

Cookies

Our website may use cookies and analytics tools to improve performance and user experience.

You may disable cookies through your browser settings.

Access to Your Information

You may request to access, update or delete your personal information by contacting us at:

vondove.art@gmail.com

This policy outlines how refunds, cancellations and returns are handled across our businesses.

Physical Artwork

Returns for physical artwork or products may be requested within 14 days of delivery if the item arrives damaged or defective.

To request a return please contact:

vondove.art@gmail.com

Returned items must be:

• Unused
• In original condition
• Returned within the approved timeframe

Return shipping costs may apply.

Refunds are processed once the item is received and inspected.

Digital Products

Due to the nature of digital products (including downloadable artwork, digital tattoo tickets, branding resources or course materials), digital purchases are non-refundable once access has been provided.

If you experience issues accessing files, please contact us and we will assist.

Branding Services & Creative Packages

Payments for branding packages, creative services or business support services are generally non-refundable once work has commenced, as time and creative work are allocated to your project.

If cancellation occurs before work begins, a refund may be considered at our discretion.

Courses & Education Programs

Purchases of online courses or educational materials are non-refundable once access has been granted.

This policy exists due to the immediate access to intellectual property and educational content.

Orders are typically processed within 2–5 business days.

Shipping timeframes vary depending on location.

Estimated delivery:

Australia: 3–10 business days
International: 7–21 business days

Once shipped, customers will receive tracking information where available.

Vondove is not responsible for delays caused by postal services, customs processing or incorrect shipping information provided by customers.

If a package arrives damaged, please contact us within 48 hours of delivery with photos of the damage.

Digital products available through Vondove or Holistic Business Hub may include:

• Downloadable artwork
• Tattoo ticket designs
• Branding resources
• Business education materials
• Online course access

Digital files are provided for personal or business use according to the specific product description.

Sharing, reselling or redistributing digital products without written permission is prohibited.

Download links may expire after a specified timeframe.

Customers are responsible for saving their purchased files.

Tattoo services are provided by Vondove as a professional creative service.

Age Requirement

Tattoo services are available only to individuals aged 18 years or older.

Valid identification may be required at the appointment.

Booking Process

Tattoo appointments typically follow this process:

1. Client enquiry or consultation

2. Design discussion

3. Booking confirmation

4. Deposit payment

5. Scheduled appointment

Deposits

Deposits secure your appointment time and contribute toward the final tattoo cost.

Deposits are generally non-refundable, as they reserve dedicated studio time.

Deposits may be transferred to a rescheduled appointment if sufficient notice is provided.

Rescheduling

Appointments may be rescheduled with 48 hours notice.

Late cancellations or missed appointments may result in deposit forfeiture.

Holistic Business Hub provides professional branding and creative services which may include:

• Logo design
• Brand identity development
• Typography and colour palette selection
• Brand strategy
• Digital brand asset delivery
• Business education programs

Project Timelines

Project timelines vary depending on the selected package and client responsiveness.

Typical branding projects are delivered within 4–8 weeks with a maximum of 12 months. 

Client Responsibilities

Clients are responsible for:

• Providing required information or questionnaires
• Reviewing drafts and providing feedback within reasonable timeframes
• Approving final designs

Delays in feedback may extend project timelines.

Revisions

Branding packages typically include a specified number of revisions as outlined in the package description.

Additional revisions may incur additional fees.

Final Deliverables

Upon completion and final payment, clients will receive the agreed brand assets and files.

These may include logo files, colour palettes, font selections, and brand guidelines depending on the selected package.